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External
Since: Nov 10, 2005
Posts: 3
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(Msg. 1) Posted: Fri Nov 18, 2005 4:26 pm
Post subject: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra or 8KDA3+ Pro?
Archived from groups: alt>comp>periphs>mainboard>epox (more info?)
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Hello,
I love my 8RDA+ (rev 1.1), but today I opened it up to rebuild it in a
larger case, and I see that the caps around the I/O panel, video card and
USB headers are bulging and have leaked. The system is still running right
now, and though I can't find my receipt, I know I purchased it at Newegg
sometime in 2003. (Not quite enough data in my Quicken file to locate the
exact order, though with some digging I'm sure I can find it.) I just
finally registered my board at the US site (didn't know I could before), and
I submitted a trouble ticket explaining my issue. Does anyone in the US
have experience getting boards replaced or repaired? The manual says
nothing about a warranty, let alone how long it might be. Should be
something like 3 years, right?
Anyway, if possible, I'd like to get this board repaired, but I'm thinking I
will keep it as a test system and take this opportunity to build a new one.
I'd planned on the 9NPA+ Ultra, but money is a little tight right now, so
I'm also considering the 8KDA3+ Pro, though I know it will have a shorter
lifespan than the 9NPA+ Ultra. Can anyone comment on either of these
boards? I'd like to see how Epox handles support for my existing board, and
I'd also like to avoid buying yet another board with bad caps. But I don't
know how long my existing board will keep running, so I'm feeling rather
pressed to order something now. All comments welcome, and feel free to
recommend something else! 
Thanks and Regards,
Margaret |
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External
Since: Nov 05, 2005
Posts: 91
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(Msg. 2) Posted: Fri Nov 18, 2005 4:26 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra or 8KDA3+ Pro? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Margaret,
As long as it keeps working then let it be. Mine was like that and I used
it in that condition for a long time. Then it began not booting up. I
could get it to boot if I hit the reset button a few times. It looked like
the chipset voltage was going low. This problem got worse and worse as the
days went on. I pulled the board and made a list of all the bulging caps.
In my case, all of the green caps were bad or going bad. The black ones
were ok. I bought enough caps to do two 8RDA+s because I have two of them.
I replaced them on my main box (I'm typing on it now). The other one is not
malfunctioning yet. It's a hard job to do. It took me about two hours.
There are people who will do it for you for a fee. You can try shooting
Epox tech support an email. But watch out. I heard their email server went
berzerk recently and sent 5,000 confirmation replies to some guy. I've
heard Epox will repair or exchange your board for a fee.
DaveL
"Margaret Wilson" <twokatmew.TakeThisOut@nospam.msn.com.invalid> wrote in message
news:dllgtn021e0@news4.newsguy.com...
> Hello,
>
> I love my 8RDA+ (rev 1.1), but today I opened it up to rebuild it in a
> larger case, and I see that the caps around the I/O panel, video card and
> USB headers are bulging and have leaked. The system is still running
> right now, and though I can't find my receipt, I know I purchased it at
> Newegg sometime in 2003. (Not quite enough data in my Quicken file to
> locate the exact order, though with some digging I'm sure I can find it.)
> I just finally registered my board at the US site (didn't know I could
> before), and I submitted a trouble ticket explaining my issue. Does
> anyone in the US have experience getting boards replaced or repaired? The
> manual says nothing about a warranty, let alone how long it might be.
> Should be something like 3 years, right?
>
> Anyway, if possible, I'd like to get this board repaired, but I'm thinking
> I will keep it as a test system and take this opportunity to build a new
> one. I'd planned on the 9NPA+ Ultra, but money is a little tight right
> now, so I'm also considering the 8KDA3+ Pro, though I know it will have a
> shorter lifespan than the 9NPA+ Ultra. Can anyone comment on either of
> these boards? I'd like to see how Epox handles support for my existing
> board, and I'd also like to avoid buying yet another board with bad caps.
> But I don't know how long my existing board will keep running, so I'm
> feeling rather pressed to order something now. All comments welcome, and
> feel free to recommend something else!
>
> Thanks and Regards,
>
> Margaret
> |
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External
Since: Nov 05, 2005
Posts: 91
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(Msg. 3) Posted: Fri Nov 18, 2005 4:26 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra or 8KDA3+ Pro? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Oh I forgot to say.
If I was to upgrade I would go with socket 939.
DaveL
"Margaret Wilson" <twokatmew DeleteThis @nospam.msn.com.invalid> wrote in message
news:dllgtn021e0@news4.newsguy.com...
> Hello,
>
> I love my 8RDA+ (rev 1.1), but today I opened it up to rebuild it in a
> larger case, and I see that the caps around the I/O panel, video card and
> USB headers are bulging and have leaked. The system is still running
> right now, and though I can't find my receipt, I know I purchased it at
> Newegg sometime in 2003. (Not quite enough data in my Quicken file to
> locate the exact order, though with some digging I'm sure I can find it.)
> I just finally registered my board at the US site (didn't know I could
> before), and I submitted a trouble ticket explaining my issue. Does
> anyone in the US have experience getting boards replaced or repaired? The
> manual says nothing about a warranty, let alone how long it might be.
> Should be something like 3 years, right?
>
> Anyway, if possible, I'd like to get this board repaired, but I'm thinking
> I will keep it as a test system and take this opportunity to build a new
> one. I'd planned on the 9NPA+ Ultra, but money is a little tight right
> now, so I'm also considering the 8KDA3+ Pro, though I know it will have a
> shorter lifespan than the 9NPA+ Ultra. Can anyone comment on either of
> these boards? I'd like to see how Epox handles support for my existing
> board, and I'd also like to avoid buying yet another board with bad caps.
> But I don't know how long my existing board will keep running, so I'm
> feeling rather pressed to order something now. All comments welcome, and
> feel free to recommend something else!
>
> Thanks and Regards,
>
> Margaret
> >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Feb 05, 2004
Posts: 3
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(Msg. 4) Posted: Sat Nov 19, 2005 1:55 am
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra or 8KDA3+ Pro? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article <dllgtn021e0.DeleteThis@news4.newsguy.com>, "Margaret Wilson" <twokatmew.DeleteThis@nospam.msn.com.invalid> wrote:
> Does anyone in the US
>have experience getting boards replaced or repaired?
Yep.
About three months ago, my 8RDA+ failed, and as a number of the caps were
bulging I made the logical assumption that this was the problem.
It took a couple go-rounds with the web-based support before they actually
started listening to me and not providing canned responses that suggested I
try precisely what I'd carefully delineated to them.
The upshot: the board was well out of warranty, and they took it back for
repair (actually replacement, as it a different board came back) and didn't
charge me a cent. So all it cost me was to FedEx it a few miles up the road;
they don't allow in-person transactions. That's more than impressive in my
book; I would have willingly paid for the service or for replacement caps to
solder in myself. It was gone about 15 or 16 days.
Needless to say, Epox will be at the top of my candidates list when this
2500+ system reaches the point of being sufficiently off the curve to merit
replacement.
Art
Art
Temporary usercode - to be deleted when spam starts. Use MyBrainHurts at this ISP to reach me >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Nov 10, 2005
Posts: 3
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(Msg. 5) Posted: Sat Nov 19, 2005 12:34 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra or 8KDA3+ Pro? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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This is good news, Arthur. I haven't heard back from them yet, but after
all, I submitted my trouble ticket on a Friday afternoon.... How long is
the warranty? Is it just a year? The manual doesn't say, and I'm wondering
if the three-year thing sticking in my head is because my Antec PSUs have
three-year warranties. I wonder if Epox will make me wait to do anything
till the board actually dies. Usually I don't fix what isn't broken, but it
would be nice to get this taken care of before the board goes and perhaps
takes another component with it.
BTW, this is my first Epox board, and aside from the caps going bad, I'm
very impressed with it. I've built systems using boards from SuperMicro,
Asus, Abit and Via, and I have to say Epox is the best. Good to hear their
US support is good.
Thanks and Regards,
Margaret
"Arthur Shapiro" <arthur-temp-3.TakeThisOut@cox.net> wrote in message
news:5wzff.1193$pF.254@fed1read04...
> In article <dllgtn021e0.TakeThisOut@news4.newsguy.com>, "Margaret Wilson"
> <twokatmew.TakeThisOut@nospam.msn.com.invalid> wrote:
>> Does anyone in the US
>>have experience getting boards replaced or repaired?
>
> Yep.
>
> About three months ago, my 8RDA+ failed, and as a number of the caps were
> bulging I made the logical assumption that this was the problem.
>
> It took a couple go-rounds with the web-based support before they actually
> started listening to me and not providing canned responses that suggested
> I
> try precisely what I'd carefully delineated to them.
>
> The upshot: the board was well out of warranty, and they took it back for
> repair (actually replacement, as it a different board came back) and
> didn't
> charge me a cent. So all it cost me was to FedEx it a few miles up the
> road;
> they don't allow in-person transactions. That's more than impressive in
> my
> book; I would have willingly paid for the service or for replacement caps
> to
> solder in myself. It was gone about 15 or 16 days.
>
> Needless to say, Epox will be at the top of my candidates list when this
> 2500+ system reaches the point of being sufficiently off the curve to
> merit
> replacement.
>
> Art
>
>
>
>
> Art
> Temporary usercode - to be deleted when spam starts. Use MyBrainHurts at
> this ISP to reach me >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Oct 06, 2005
Posts: 3
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(Msg. 6) Posted: Tue Nov 22, 2005 1:55 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra or 8KDA3+ Pro? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article <dlnnn102n1e.TakeThisOut@news1.newsguy.com>, "Margaret Wilson" <twokatmew.TakeThisOut@nospam.msn.com.invalid> wrote:
>. How long is
>the warranty? Is it just a year? The manual doesn't say,
I'm under the vague impression that the warranty is three years.
And other MB manufacturers have been hit by the same problem, as I'm sure they
all buy from the same small set of OEMers. For some reason, one seems to hear
more about it affecting Epox boards.
Obviously I can't say whether their response to my failure was typical, or
whether it was just a matter of lucking into someone who cared. What a
pleasure compared to my dealings with Soyo over the years.
Art >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Nov 22, 2005
Posts: 24
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(Msg. 7) Posted: Tue Nov 22, 2005 1:55 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Arthur Shapiro wrote:
> In article <dlnnn102n1e.RemoveThis@news1.newsguy.com>, "Margaret Wilson" <twokatmew.RemoveThis@nospam.msn.com.invalid> wrote:
>> . How long is
>> the warranty? Is it just a year? The manual doesn't say,
>
> I'm under the vague impression that the warranty is three years.
>
> And other MB manufacturers have been hit by the same problem, as I'm sure they
> all buy from the same small set of OEMers. For some reason, one seems to hear
> more about it affecting Epox boards.
>
> Obviously I can't say whether their response to my failure was typical, or
> whether it was just a matter of lucking into someone who cared. What a
> pleasure compared to my dealings with Soyo over the years.
>
> Art
Wow, I'm impressed. I just logged into the Epox USA site to check the
status of my trouble ticket, and they've issued an RMA. Great service
indeed. I just ordered an 8RDA3+Pro from Newegg, will return the 8RDA+
when I get the new board.
Regards,
Margaret >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Oct 06, 2005
Posts: 3
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(Msg. 8) Posted: Tue Nov 22, 2005 3:55 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article <dlvp8101i9u DeleteThis @news1.newsguy.com>, Margaret Wilson <twokatmew DeleteThis @nospam.gmail.com.invalid> wrote:
>I just ordered an 8RDA3+Pro from Newegg, will return the 8RDA+
>when I get the new board.
>
I'm probably not the only poor soul overwhelmed by the profusion of models
from most of the manufacturers these days.
Can I ask what features led you to purchase that particular board?
Art >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Nov 22, 2005
Posts: 24
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(Msg. 9) Posted: Tue Nov 22, 2005 4:23 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Arthur Shapiro wrote:
> In article <dlvp8101i9u.TakeThisOut@news1.newsguy.com>, Margaret Wilson <twokatmew.TakeThisOut@nospam.gmail.com.invalid> wrote:
>
>> I just ordered an 8RDA3+Pro from Newegg, will return the 8RDA+
>> when I get the new board.
>>
> I'm probably not the only poor soul overwhelmed by the profusion of models
> from most of the manufacturers these days.
>
> Can I ask what features led you to purchase that particular board?
>
> Art
It's basically the same board as the 8RDA+, plus it has two SATA ports.
(Con is that it doesn't have Soundstorm audio, just RealTek.) I'd
just picked up a Seagate SATA 250GB drive to add to my system and
purchased a two-port SATA adapter to go with it, only to discover that
the caps were going on my 8RDA+. Considering the adapter cost me ~$50,
I returned it. But I still need to add some disk space, and all my PATA
ports are full. Then I discovered Newegg was selling the 8RDA3+Pro for
~$70, so for essentially a $20 difference in price, I can add that SATA
drive to my system. ...And I won't have to reinstall the OS (or do much
of a repair, since the two boards are so close in architecture). But
now I find that Epox will repair my beloved 8RDA+ for the cost of
shipping. Assuming I keep the 8RDA3+Pro, I have enough spare parts to
build up an additional system once I get the 8RDA+ back, so I'm thinking
I might do that and sell it. I've already put the SATA drive in my
second system (Abit NF7-S2), so I'm accessing it across my LAN. Now I'm
thinking I might just return the 8RDA3+Pro when it arrives. Can't decide.
Ideally, if I were to build a new system today, I'd go 64-bit and use
the 9NPA+Ultra. But I'm waiting for the 64-bit Vista, which won't be
out before next summer, so the longer I wait, the more I'll get for my $$.
Anyway, that's my story.
Regards,
Margaret >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Nov 05, 2005
Posts: 91
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(Msg. 10) Posted: Tue Nov 22, 2005 4:29 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra or 8KDA3+ Pro? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Arthur Shapiro" <art.shapiro DeleteThis @unisys.com> wrote in message
news:dlvkqh$2cbe$1@si05.rsvl.unisys.com...
>
> And other MB manufacturers have been hit by the same problem, as I'm sure
> they
> all buy from the same small set of OEMers. For some reason, one seems to
> hear
> more about it affecting Epox boards.
The faulty caps were made by ECS. I hope there was a class action lawsuit
against them from all electronic component companies.
DaveL >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Nov 22, 2005
Posts: 24
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(Msg. 11) Posted: Fri Nov 25, 2005 10:27 am
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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External
Since: Sep 10, 2005
Posts: 19
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(Msg. 12) Posted: Fri Nov 25, 2005 5:55 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Arthur Shapiro wrote:
> In article <dlvp8101i9u.TakeThisOut@news1.newsguy.com>, Margaret Wilson <twokatmew.TakeThisOut@nospam.gmail.com.invalid> wrote:
>
>
>>I just ordered an 8RDA3+Pro from Newegg, will return the 8RDA+
>>when I get the new board.
>>
>
> I'm probably not the only poor soul overwhelmed by the profusion of models
> from most of the manufacturers these days.
>
> Can I ask what features led you to purchase that particular board?
>
> Art
I've just ordered an 8RDA6+Pro from Atelco germany, and I see that it's
fundamentally the same board, but with 6 S-ATA ports, 2 + 4, so a
proper RAID with striping and mirroring is possible: speed and seccurity. >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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External
Since: Nov 22, 2005
Posts: 24
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(Msg. 13) Posted: Fri Nov 25, 2005 11:00 pm
Post subject: Re: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ultra [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Tom Goodman wrote:
> Arthur Shapiro wrote:
>> In article <dlvp8101i9u.RemoveThis@news1.newsguy.com>, Margaret Wilson <twokatmew.RemoveThis@nospam.gmail.com.invalid> wrote:
>>
>>
>>> I just ordered an 8RDA3+Pro from Newegg, will return the 8RDA+
>>> when I get the new board.
>>>
>> I'm probably not the only poor soul overwhelmed by the profusion of models
>> from most of the manufacturers these days.
>>
>> Can I ask what features led you to purchase that particular board?
>>
>> Art
> I've just ordered an 8RDA6+Pro from Atelco germany, and I see that it's
> fundamentally the same board, but with 6 S-ATA ports, 2 + 4, so a
> proper RAID with striping and mirroring is possible: speed and seccurity.
I changed my mind and cancelled the order for the 8RDA3+Pro. Instead, I
decided it's time to build a 64-bit system. So I ordered a 9NPA+Ultra
and paired it with an Athlon 3800 Venice. I had a matched pair of
Kingston HyperX DDR400 in my 8RDA+, which will do nicely in the new
board. (I can add another pair down the road and have a 2GB system.)
Plus, I have 1GB of DDR333 lying around that will go into the 8RDA+ when
it returns. I have enough spair parts that put together, I will have
*three* systems ... as well as a spare CPU and other misc parts. I'll
probably keep the repaired 8RDA+ long enough to make sure both it and
the new system are stable, and then I'll sell the 8RDA+. Thank goodness
I have a spare system that I use as a file and video server, or I'd be
without a working computer right now.
When the time comes, the question is, do I sell the 8RDA+ as a whole
system or in parts? It's still a very nice system, but I do need more
oomph for video processing/DVD authoring. Had the 8RDA+ not suffered
the bad caps, I wouldn't be upgrading right now. But I'm not
complaining. I'd have upgraded by summer, anyway.
Regards,
Margaret >> Stay informed about: 8RDA+, Bulging & Leaking Caps -- Time to Upgrade? 9NPA+ Ul.. |
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