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Asus - only a 1 year warranty now?

 
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OhioGuy

External


Since: Feb 05, 2007
Posts: 49



(Msg. 1) Posted: Sat Feb 16, 2008 8:05 am
Post subject: Asus - only a 1 year warranty now?
Archived from groups: alt>comp>hardware>pc-homebuilt (more info?)

I was on the Newegg website this morning, evaluating several AM2
motherboards for purchase. I thought I remembered that Asus had a 3 year
warranty on all motherboards, but started getting annoyed when I noticed
this information didn't seem to be included.

I went to the website, and it indeed said that there was a 3 year warranty
on all Asus mboards sold since 1999.

However, then I went back to Newegg and was looking at a higher end AM2
board, and it explicitly stated that the Asus board only had a 1 year
warranty!


So now, I'm confused. Who is right - Newegg or Asus? They can't both be
right. Does Asus have some boards that are only warranted for 1 year now?

I was going to go with Asus primarily because they backed their boards
with the 3 year warranty, so this does make a difference to me.

Thanks!

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PeterC

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Since: Feb 14, 2007
Posts: 54



(Msg. 2) Posted: Sat Feb 16, 2008 11:05 am
Post subject: Re: Asus - only a 1 year warranty now? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sat, 16 Feb 2008 08:05:41 -0500, OhioGuy wrote:

> I was on the Newegg website this morning, evaluating several AM2
> motherboards for purchase. I thought I remembered that Asus had a 3 year
> warranty on all motherboards, but started getting annoyed when I noticed
> this information didn't seem to be included.
>
> I went to the website, and it indeed said that there was a 3 year warranty
> on all Asus mboards sold since 1999.
>
> However, then I went back to Newegg and was looking at a higher end AM2
> board, and it explicitly stated that the Asus board only had a 1 year
> warranty!
>
> So now, I'm confused. Who is right - Newegg or Asus? They can't both be
> right. Does Asus have some boards that are only warranted for 1 year now?
>
> I was going to go with Asus primarily because they backed their boards
> with the 3 year warranty, so this does make a difference to me.
>
> Thanks!

Just looked at Scan's site - a sample 4 Asus boards all showed 36 months.
--
Peter.
You don't understand Newton's Third Law of Motion?
It's not rocket science, you know.

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Larc

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Since: Dec 17, 2007
Posts: 35



(Msg. 3) Posted: Sat Feb 16, 2008 11:24 am
Post subject: Re: Asus - only a 1 year warranty now? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sat, 16 Feb 2008 08:05:41 -0500, "OhioGuy" <none RemoveThis @none.net> wrote:

> I was on the Newegg website this morning, evaluating several AM2
>motherboards for purchase. I thought I remembered that Asus had a 3 year
>warranty on all motherboards, but started getting annoyed when I noticed
>this information didn't seem to be included.
>
> I went to the website, and it indeed said that there was a 3 year warranty
>on all Asus mboards sold since 1999.
>
> However, then I went back to Newegg and was looking at a higher end AM2
>board, and it explicitly stated that the Asus board only had a 1 year
>warranty!
>
>
> So now, I'm confused. Who is right - Newegg or Asus? They can't both be
>right. Does Asus have some boards that are only warranted for 1 year now?
>
> I was going to go with Asus primarily because they backed their boards
>with the 3 year warranty, so this does make a difference to me.

Since Asus is the one actually providing the warranty, they are the
ones I'd pay attention to. However, there may be a difference in the
retail warranty and the OEM warranty for the same model board.

Larc



§§§ - Change planet to earth to reply by email - §§§
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George Orwell

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Since: Jan 09, 2004
Posts: 4



(Msg. 4) Posted: Sat Feb 16, 2008 5:20 pm
Post subject: Re: Asus - only a 1 year warranty now? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sat, 16 Feb 2008 08:05:41 -0500, "OhioGuy" <none.DeleteThis@none.net> wrote:

>I was going to go with Asus primarily because they backed their boards
>with the 3 year warranty, so this does make a difference to me.

The warranty for Asus motherboards is 3 years. Where it gets complicated
is where you go for warranty service if needed. The Asus website says
"Please contact your reseller" for repair. But I guarantee you, if you
contact Newegg after 1 year and ask for help in repairing your board,
they'll blow you off. Getting warranty service is very difficult.
Eventually you'll get the board repaired, but not after 50 emails and phone
calls where you'll receive conflicting and wrong information.

Saying all of this, if the motherboard works fine on the day you put your
system together, it will continue to do so until such time that you'll want
to upgrade to something newer. If failure does happen, it will be because
of a bad power supply or physical damage to the board from rough handling.
Either cause would void the warranty anyway.

Il mittente di questo messaggio|The sender address of this
non corrisponde ad un utente |message is not related to a real
reale ma all'indirizzo fittizio|person but to a fake address of an
di un sistema anonimizzatore |anonymous system
Per maggiori informazioni |For more info
https://www.mixmaster.it
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