Paul wrote:
> Jan Alter wrote:
>
>> I've also read for several years the rumors that Newegg salts the
>> product reviews with its own praise for an item. From my continued
>> purchases and weighing what others have said, to what I need the
>> product to do I see no evidence of deceit, exaggeration,or lieing. For
>> the most part the majority of reviews about each product I've used
>> reflect quite well of the quality I expect to see from the item.
>>
>> I can only shake my head in simple annoyance about the generalization:
>
> I have seen isolated instances of "salting".
>
> The strangest one, was for a Rosewill PCI USB2 card. The cards sell for
> like $10 or less. Yet, there were about 30 "reviews" written in
> "Taiwanese English", extolling the virtues of the product. Most
> were short blurbs of text, making it look like the author was
> suffering pain trying to compose the dribble inserted. It left
> me shaking my head, why Rosewill would waste their time even
> trying that. The "salt" couldn't have come from Newegg, because
> the english used wouldn't be quite that bad.
>
> Salting is pretty easy to recognize, and I used to get a chuckle
> back in the day, at some of the stuff "salted" into Resellerratings.com .
>
> Paul
Years ago I purchased an item from Newegg.com. I wrote a negative
review and after a few days of the review not showing up on the Newegg
site I emailed them. They refused to post a negative review. I even
received a phone call at home from a Newegg customer service guy who
said they would not post my negative review. However he wanted to know
what it would take for me to just drop the whole issue. I told him that
I would not drop the issue and if Newegg would not post my negative
review that I would post it on Resellerratings.com along with a negative
review of Newegg. So I tried to. Well Resellerratings.com wouldn't post
my review either. Please note that there was no profanity in my review.
After going round and round with the owner of Resellerratings.com I was
threatened with a lawsuit if I told my story on the internet.
To make a long story short Resellerratings.com told me that they make
most of their money on advertising including from companies that people
write reviews of on their site. I was told that my negative review would
cost Resellerratings.com money. When I told them I would spread this
info on the internet I was threatened with a lawsuit. (I still have the
emails to prove this.)
I never spread the info all over the net but if the topic comes up I
will take the opportunity to tell my story. I now see negative reviews
on Newegg.com so I believe they changed their process. I have never gone
back to Resellerratings.com so I don't know if they ever changed theirs.
But I would take anything at Resellerratings.com with a grain of salt. I
see Paul that you do to.
Bob
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