Dead HD?

On Mon, 02 Aug 2004 23:26:25 GMT, kony <spam.RemoveThis@spam.com> wrote:

 >On Mon, 02 Aug 2004 22:46:45 GMT, MisterSkippy
 ><MisterSkippy_no_spam_.RemoveThis@optonline.net> wrote:
 >
  >>I have a 40 gig maxtor running off a Maxtor/Promise Ultra 100
  >>controller card as drive E. The drive was working fine yesterday as it
  >>has been for the past couple of years Today nothing. Controller card
  >>will recognize a couple of old drives so I'm pretty sure that is not
  >>the problem. Tried different power connector, ribbon cable etc. Didn't
  >>exhibit any signs of imminent failure. No noise, no nothing, just no
  >>function. I have it in the freezer now to see if I can coax it to work
  >>and will then refreeze and copy to its replacement.
  >>Any other possibilities?
  >>TIA
  >>DFB
  >>
  >>
  >>For email remove "_no_spam_"
 >
 >
 >The freezer was a bit premature, ideally you should first attach
 >it to integrated motherboard IDE channel, see if it's detected,
 >and run the manufacturer's diagnostics while hooked to
 >motherboard controller. Then if it finds it, generates trouble
 >code, time to see if warranty is still in effect, some 40GB were
 >old enough to fall under Maxtor's old 3 yr. warranty, I'm sure I
 >have some drives here still under warranty until sometime in '05,
 >as 3 yr warranty offering on new drives ended in Oct. '02, IIRC.
 >
 >Do not try it and then plan to refreeze it.
 >After you remove from freezer, IF it works at all you may have
 >one attempt, a few minutes after powering up to copy off data.

Based on the S/N the drive is still under warranty until 2006.
Apparently I bought it about 1.5 years ago. Thought it was longer.
I never could get the MB IDE channels to see the drive no matter how
many setting I finagled with so I tried the Maxtor/Promise card that
came with a 100% rebate along with a 30 gig I bought for my daughter
a few years ago. It worked with that just fine so I never pursued why
the MB IDE didn't want to see it. I tried again today to get it on the
secondary IDE channel but for some reason it kept freezing the machine
both as master and as slave . I know there used to be a "spin-up"
noise that I heard previously during start-up that is no longer
present. I'm guessing that was the 40 spinning up when it was
functioning.
I'm think of an advance RMA and hope that I'll be able to transfer the
data from the now frozen drive to the new one.
I just now remembered that during last week I tried to run ScanDefrag
on this drive only and then Disk Defragmenter on this drive only. Both
caused freeze-ups. I assume now that might be significant.
If you have any further thoughts I would be most interested.
As usual, I appreciate your time and effort.
Regards
DFB





For email remove "_no_spam_"<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Dead HD? 

On Tue, 03 Aug 2004 00:16:46 GMT, MisterSkippy
<MisterSkippy_no_spam_.TakeThisOut@optonline.net> wrote:


  >>The freezer was a bit premature, ideally you should first attach
  >>it to integrated motherboard IDE channel, see if it's detected,
  >>and run the manufacturer's diagnostics while hooked to
  >>motherboard controller.


I SHOULD have wrote that your first attempt is to copy off the
data, not run diagnostics. Diagnostics come afterwards, if the
drive only has a little time left (if that) it'd be wise to use
that time effectively.

  >>Then if it finds it, generates trouble
  >>code, time to see if warranty is still in effect, some 40GB were
  >>old enough to fall under Maxtor's old 3 yr. warranty, I'm sure I
  >>have some drives here still under warranty until sometime in '05,
  >>as 3 yr warranty offering on new drives ended in Oct. '02, IIRC.
  >>
  >>Do not try it and then plan to refreeze it.
  >>After you remove from freezer, IF it works at all you may have
  >>one attempt, a few minutes after powering up to copy off data.
 >
 >Based on the S/N the drive is still under warranty until 2006.
 >Apparently I bought it about 1.5 years ago. Thought it was longer.
 >I never could get the MB IDE channels to see the drive no matter how
 >many setting I finagled with so I tried the Maxtor/Promise card that
 >came with a 100% rebate along with a 30 gig I bought for my daughter
 >a few years ago. It worked with that just fine so I never pursued why
 >the MB IDE didn't want to see it. I tried again today to get it on the
 >secondary IDE channel but for some reason it kept freezing the machine
 >both as master and as slave . I know there used to be a "spin-up"
 >noise that I heard previously during start-up that is no longer
 >present. I'm guessing that was the 40 spinning up when it was
 >functioning.

Potentially the system was old enough that the drive capacity
wasn't supported?

 >I'm think of an advance RMA and hope that I'll be able to transfer the
 >data from the now frozen drive to the new one.

Sounds like a plan, good luck.

 >I just now remembered that during last week I tried to run ScanDefrag
 >on this drive only and then Disk Defragmenter on this drive only. Both
 >caused freeze-ups. I assume now that might be significant.
 >If you have any further thoughts I would be most interested.
 >As usual, I appreciate your time and effort.
 >Regards
 >DFB

Sounds like drive is dead or nearly so, but you might check your
power supply voltage levels... if 5V or 12V are too low (or PSU
is failing) that might be a cause.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Dead HD? 

On Mon, 02 Aug 2004 22:46:45 GMT Being sentient I replied to this then
MisterSkippy <MisterSkippy_no_spam_.DeleteThis@optonline.net> wrote :

 >I have a 40 gig maxtor running off a Maxtor/Promise Ultra 100
 >controller card as drive E. The drive was working fine yesterday as it
 >has been for the past couple of years Today nothing. Controller card
 >will recognize a couple of old drives so I'm pretty sure that is not
 >the problem. Tried different power connector, ribbon cable etc. Didn't
 >exhibit any signs of imminent failure. No noise, no nothing, just no
 >function. I have it in the freezer now to see if I can coax it to work
 >and will then refreeze and copy to its replacement.
 >Any other possibilities?
 >TIA
 >DFB
 >
 >
 >For email remove "_no_spam_"

Download the free Maxtor"
<a style='text-decoration: underline;' href="http://www.maxtor.com/en/support/downloads/powermax.htm" target="_blank">http://www.maxtor.com/en/support/downloads/powermax.htm</a>
and see what it says?



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 >> Stay informed about: Dead HD? 

On Tue, 03 Aug 2004 01:26:22 GMT, kony <spam RemoveThis @spam.com> wrote:

 >On Tue, 03 Aug 2004 00:16:46 GMT, MisterSkippy
 ><MisterSkippy_no_spam_ RemoveThis @optonline.net> wrote:
 >
 >
   >>>The freezer was a bit premature, ideally you should first attach
   >>>it to integrated motherboard IDE channel, see if it's detected,
   >>>and run the manufacturer's diagnostics while hooked to
   >>>motherboard controller.
 >
 >
 >I SHOULD have wrote that your first attempt is to copy off the
 >data, not run diagnostics. Diagnostics come afterwards, if the
 >drive only has a little time left (if that) it'd be wise to use
 >that time effectively.
 >
   >>>Then if it finds it, generates trouble
   >>>code, time to see if warranty is still in effect, some 40GB were
   >>>old enough to fall under Maxtor's old 3 yr. warranty, I'm sure I
   >>>have some drives here still under warranty until sometime in '05,
   >>>as 3 yr warranty offering on new drives ended in Oct. '02, IIRC.
   >>>
   >>>Do not try it and then plan to refreeze it.
   >>>After you remove from freezer, IF it works at all you may have
   >>>one attempt, a few minutes after powering up to copy off data.
  >>
  >>Based on the S/N the drive is still under warranty until 2006.
  >>Apparently I bought it about 1.5 years ago. Thought it was longer.
  >>I never could get the MB IDE channels to see the drive no matter how
  >>many setting I finagled with so I tried the Maxtor/Promise card that
  >>came with a 100% rebate along with a 30 gig I bought for my daughter
  >>a few years ago. It worked with that just fine so I never pursued why
  >>the MB IDE didn't want to see it. I tried again today to get it on the
  >>secondary IDE channel but for some reason it kept freezing the machine
  >>both as master and as slave . I know there used to be a "spin-up"
  >>noise that I heard previously during start-up that is no longer
  >>present. I'm guessing that was the 40 spinning up when it was
  >>functioning.
 >
 >Potentially the system was old enough that the drive capacity
 >wasn't supported?
 >
  >>I'm think of an advance RMA and hope that I'll be able to transfer the
  >>data from the now frozen drive to the new one.
 >
 >Sounds like a plan, good luck.
 >
  >>I just now remembered that during last week I tried to run ScanDefrag
  >>on this drive only and then Disk Defragmenter on this drive only. Both
  >>caused freeze-ups. I assume now that might be significant.
  >>If you have any further thoughts I would be most interested.
  >>As usual, I appreciate your time and effort.
  >>Regards
  >>DFB
 >
 >Sounds like drive is dead or nearly so, but you might check your
 >power supply voltage levels... if 5V or 12V are too low (or PSU
 >is failing) that might be a cause.

Kony..
Many thanks for your efforts.
Drive is dead. No matter how I dick with it or where I place it , no
response. Critical data was backed up to a CDRW previously and has
been transferred to a new 80 gig drive from CompUSA bought today. I
emailed Maxtor to find out what happens to returned drives. This one
has some sensitive financials on it and unless I can wipe it or be
100% sure that there is no possibility of it being repaired and resold
as a refurb, I'd rather give it a whack with a sledgehammer and trash
it than try to recoup the $40 value with the RMA.
Again, many thanks
DFB


For email remove "_no_spam_"<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Dead HD? 

On Wed, 04 Aug 2004 00:36:46 GMT, MisterSkippy
<MisterSkippy_no_spam_ RemoveThis @optonline.net> wrote:

| Drive is dead. No matter how I dick with it or where I place it , no
| response. Critical data was backed up to a CDRW previously and has
| been transferred to a new 80 gig drive from CompUSA bought today. I
| emailed Maxtor to find out what happens to returned drives. This one
| has some sensitive financials on it and unless I can wipe it or be
| 100% sure that there is no possibility of it being repaired and resold
| as a refurb, I'd rather give it a whack with a sledgehammer and trash
| it than try to recoup the $40 value with the RMA.

If you can lay your hands on a bulk eraser for magnetic tape (Radio
Shack used to sell them), you can at least destroy data and formatting
to the point only an expert might be able to recover anything. That's
what I always do with HDDs before I junk them.

I don't know how much outright damage that does to the inside of a
HDD, though, so you may want to confirm with Maxtor first if you
decide to try it.

Larc



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 >> Stay informed about: Dead HD? 

On Wed, 04 Aug 2004 00:36:46 GMT, MisterSkippy
<MisterSkippy_no_spam_.RemoveThis@optonline.net> wrote:


 >Many thanks for your efforts.
 >Drive is dead. No matter how I dick with it or where I place it , no
 >response. Critical data was backed up to a CDRW previously and has
 >been transferred to a new 80 gig drive from CompUSA bought today. I
 >emailed Maxtor to find out what happens to returned drives. This one
 >has some sensitive financials on it and unless I can wipe it or be
 >100% sure that there is no possibility of it being repaired and resold
 >as a refurb, I'd rather give it a whack with a sledgehammer and trash
 >it than try to recoup the $40 value with the RMA.
 >Again, many thanks
 >DFB

Shame about the drive but it might be worthwhile to RMA it
anyway...You might ask them as I'd imagine they make quite sure
the old data is unrecoverable, and not subject to employee
pilfering.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Dead HD?