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Scanner connection in WinXP?

 
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BobK

External


Since: May 17, 2004
Posts: 28



(Msg. 1) Posted: Sun May 30, 2004 8:16 am
Post subject: Scanner connection in WinXP?
Archived from groups: alt>comp>hardware (more info?)

Hello Everyone,

I have an older UMAX Vistascan 1220U USB Scanner that ran fine on Win98 but
I upgraded to WinXP Pro.

I purchased the WinXP update from UMAX for the 1220U and installed the
software / driver.

When I go to TEST the scanner, I continue to get a Scanner Access Fail /
Status: Link Fail. It suggests several things having to do with connections
and interface cards.

I suppose WinXP can not find the scanner. Device Manager shows all is well
but does show Unknown Device for the scanner USB connection. I have rebooted
several times. I tried Start/Accessories/Scanners and Cameras.
My model is not in the wizard and when I tell it to go to the cdrom to get
the information it says that my hardware is not detected. And this is with
the UMAX cdrom.

In fact, the wizard only has one UMAX product listed that is not mine and it
automatically
selects it when you say you have the driver.

Does anyone know what I might try to get this thing working?

Thanks a lot,

Bob

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pen4

External


Since: May 17, 2004
Posts: 8



(Msg. 2) Posted: Sun May 30, 2004 9:27 am
Post subject: Re: Scanner connection in WinXP? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"BobK" <rk1@usernomics[no spam].com> wrote in message
news:a7euc.13988$Fo4.195990@typhoon.sonic.net...
 > Hello Everyone,
 >
 > I have an older UMAX Vistascan 1220U USB Scanner that ran fine on Win98
but
 > I upgraded to WinXP Pro.
 >
 > I purchased the WinXP update from UMAX for the 1220U and installed the
 > software / driver.
 >
 > When I go to TEST the scanner, I continue to get a Scanner Access Fail /
 > Status: Link Fail. It suggests several things having to do with
connections
 > and interface cards.
 >
 > I suppose WinXP can not find the scanner. Device Manager shows all is well
 > but does show Unknown Device for the scanner USB connection. I have
rebooted
 > several times. I tried Start/Accessories/Scanners and Cameras.
 > My model is not in the wizard and when I tell it to go to the cdrom to get
 > the information it says that my hardware is not detected. And this is with
 > the UMAX cdrom.
 >
 > In fact, the wizard only has one UMAX product listed that is not mine and
it
 > automatically
 > selects it when you say you have the driver.
 >
 > Does anyone know what I might try to get this thing working?
 >
 > Thanks a lot,
 >
 > Bob
Did you install as described here?
<a style='text-decoration: underline;' href="http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u" target="_blank">http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u</a>
These instructions seem pretty explicit and definetely very unusual.<!-- ~MESSAGE_AFTER~ -->

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BobK

External


Since: May 17, 2004
Posts: 28



(Msg. 3) Posted: Sun May 30, 2004 4:28 pm
Post subject: Re: Scanner connection in WinXP? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"pen" <pen34usnospam.RemoveThis@hotmail.com> wrote in message
news:FZ-dnYGYM66xKiTdRVn-sw@adelphia.com...
 >
 > "BobK" <rk1@usernomics[no spam].com> wrote in message
 > news:a7euc.13988$Fo4.195990@typhoon.sonic.net...
  > > Hello Everyone,
  > >
  > > I have an older UMAX Vistascan 1220U USB Scanner that ran fine on Win98
 > but
  > > I upgraded to WinXP Pro.
  > >
  > > I purchased the WinXP update from UMAX for the 1220U and installed the
  > > software / driver.
  > >
  > > When I go to TEST the scanner, I continue to get a Scanner Access Fail /
  > > Status: Link Fail. It suggests several things having to do with
 > connections
  > > and interface cards.
  > >
  > > I suppose WinXP can not find the scanner. Device Manager shows all is
well
  > > but does show Unknown Device for the scanner USB connection. I have
 > rebooted
  > > several times. I tried Start/Accessories/Scanners and Cameras.
  > > My model is not in the wizard and when I tell it to go to the cdrom to
get
  > > the information it says that my hardware is not detected. And this is
with
  > > the UMAX cdrom.
  > >
  > > In fact, the wizard only has one UMAX product listed that is not mine
and
 > it
  > > automatically
  > > selects it when you say you have the driver.
  > >
  > > Does anyone know what I might try to get this thing working?
  > >
  > > Thanks a lot,
  > >
  > > Bob
 > Did you install as described here?
 >
<a style='text-decoration: underline;' href="http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u" target="_blank">http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u</a>
 > These instructions seem pretty explicit and definetely very unusual.
 >
 >
No I didn't Pen. Let me give it another shot. I will post the results.

Thanks Very Much,

Bob<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Scanner connection in WinXP? 
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BobK

External


Since: May 17, 2004
Posts: 28



(Msg. 4) Posted: Sun May 30, 2004 5:47 pm
Post subject: Re: Scanner connection in WinXP? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"BobK" <rk1@usernomics[no spam].com> wrote in message
news:jkluc.14019$Fo4.195654@typhoon.sonic.net...
 >
 > "pen" <pen34usnospam DeleteThis @hotmail.com> wrote in message
 > news:FZ-dnYGYM66xKiTdRVn-sw@adelphia.com...
  > >
  > > "BobK" <rk1@usernomics[no spam].com> wrote in message
  > > news:a7euc.13988$Fo4.195990@typhoon.sonic.net...
   > > > Hello Everyone,
   > > >
   > > > I have an older UMAX Vistascan 1220U USB Scanner that ran fine on
Win98
  > > but
   > > > I upgraded to WinXP Pro.
   > > >
   > > > I purchased the WinXP update from UMAX for the 1220U and installed the
   > > > software / driver.
   > > >
   > > > When I go to TEST the scanner, I continue to get a Scanner Access Fail
/
   > > > Status: Link Fail. It suggests several things having to do with
  > > connections
   > > > and interface cards.
   > > >
   > > > I suppose WinXP can not find the scanner. Device Manager shows all is
 > well
   > > > but does show Unknown Device for the scanner USB connection. I have
  > > rebooted
   > > > several times. I tried Start/Accessories/Scanners and Cameras.
   > > > My model is not in the wizard and when I tell it to go to the cdrom to
 > get
   > > > the information it says that my hardware is not detected. And this is
 > with
   > > > the UMAX cdrom.
   > > >
   > > > In fact, the wizard only has one UMAX product listed that is not mine
 > and
  > > it
   > > > automatically
   > > > selects it when you say you have the driver.
   > > >
   > > > Does anyone know what I might try to get this thing working?
   > > >
   > > > Thanks a lot,
   > > >
   > > > Bob
  > > Did you install as described here?
  > >
 >
<a style='text-decoration: underline;' href="http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u" target="_blank">http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u</a>
  > > These instructions seem pretty explicit and definetely very unusual.
  > >
  > >
 > No I didn't Pen. Let me give it another shot. I will post the results.
 >
 > Thanks Very Much,
 >
 > Bob
 >
 >

Hello Pen,

It worked like a charm. Thank you so much for the reference. I had given up
on being able to use the scanner and now all is well.

Bob<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Scanner connection in WinXP? 
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Pen

External


Since: Feb 08, 2004
Posts: 70



(Msg. 5) Posted: Sun May 30, 2004 5:47 pm
Post subject: Re: Scanner connection in WinXP? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You're welcome, glad it worked out for you.
They definitely require a unique installation process.

"BobK" <rk1@usernomics[no spam].com> wrote in message
news:Vtmuc.14026$Fo4.196072@typhoon.sonic.net...
 >
 > "BobK" <rk1@usernomics[no spam].com> wrote in message
 > news:jkluc.14019$Fo4.195654@typhoon.sonic.net...
  > >
  > > "pen" <pen34usnospam DeleteThis @hotmail.com> wrote in message
  > > news:FZ-dnYGYM66xKiTdRVn-sw@adelphia.com...
   > > >
   > > > "BobK" <rk1@usernomics[no spam].com> wrote in message
   > > > news:a7euc.13988$Fo4.195990@typhoon.sonic.net...
   > > > > Hello Everyone,
   > > > >
   > > > > I have an older UMAX Vistascan 1220U USB Scanner that ran fine
on
 > Win98
   > > > but
   > > > > I upgraded to WinXP Pro.
   > > > >
   > > > > I purchased the WinXP update from UMAX for the 1220U and
installed the
   > > > > software / driver.
   > > > >
   > > > > When I go to TEST the scanner, I continue to get a Scanner
Access Fail
 > /
   > > > > Status: Link Fail. It suggests several things having to do with
   > > > connections
   > > > > and interface cards.
   > > > >
   > > > > I suppose WinXP can not find the scanner. Device Manager shows
all is
  > > well
   > > > > but does show Unknown Device for the scanner USB connection. I
have
   > > > rebooted
   > > > > several times. I tried Start/Accessories/Scanners and Cameras.
   > > > > My model is not in the wizard and when I tell it to go to the
cdrom to
  > > get
   > > > > the information it says that my hardware is not detected. And
this is
  > > with
   > > > > the UMAX cdrom.
   > > > >
   > > > > In fact, the wizard only has one UMAX product listed that is not
mine
  > > and
   > > > it
   > > > > automatically
   > > > > selects it when you say you have the driver.
   > > > >
   > > > > Does anyone know what I might try to get this thing working?
   > > > >
   > > > > Thanks a lot,
   > > > >
   > > > > Bob
   > > > Did you install as described here?
   > > >
  > >
 >
<a style='text-decoration: underline;' href="http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u" target="_blank">http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u</a>
   > > > These instructions seem pretty explicit and definetely very
unusual.
   > > >
   > > >
  > > No I didn't Pen. Let me give it another shot. I will post the
results.
  > >
  > > Thanks Very Much,
  > >
  > > Bob
  > >
  > >
 >
 > Hello Pen,
 >
 > It worked like a charm. Thank you so much for the reference. I had
given up
 > on being able to use the scanner and now all is well.
 >
 > Bob
 >
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Scanner connection in WinXP? 
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BobK

External


Since: May 17, 2004
Posts: 28



(Msg. 6) Posted: Mon May 31, 2004 12:54 am
Post subject: Re: Scanner connection in WinXP? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Yes, the installation as well as the user interface for the actual scanner
software is terrible. I do user interface design and I would give them an F
Smile I have never seen anything so unnecessarily odd.

Bob




"Pen" <pen34us_nospam RemoveThis @hotmail.com> wrote in message
news:DsGdnX09G63okifdRVn-hA@adelphia.com...
 > You're welcome, glad it worked out for you.
 > They definitely require a unique installation process.
 >
 > "BobK" <rk1@usernomics[no spam].com> wrote in message
 > news:Vtmuc.14026$Fo4.196072@typhoon.sonic.net...
  > >
  > > "BobK" <rk1@usernomics[no spam].com> wrote in message
  > > news:jkluc.14019$Fo4.195654@typhoon.sonic.net...
   > > >
   > > > "pen" <pen34usnospam RemoveThis @hotmail.com> wrote in message
   > > > news:FZ-dnYGYM66xKiTdRVn-sw@adelphia.com...
   > > > >
   > > > > "BobK" <rk1@usernomics[no spam].com> wrote in message
   > > > > news:a7euc.13988$Fo4.195990@typhoon.sonic.net...
   > > > > > Hello Everyone,
   > > > > >
   > > > > > I have an older UMAX Vistascan 1220U USB Scanner that ran fine
 > on
  > > Win98
   > > > > but
   > > > > > I upgraded to WinXP Pro.
   > > > > >
   > > > > > I purchased the WinXP update from UMAX for the 1220U and
 > installed the
   > > > > > software / driver.
   > > > > >
   > > > > > When I go to TEST the scanner, I continue to get a Scanner
 > Access Fail
  > > /
   > > > > > Status: Link Fail. It suggests several things having to do with
   > > > > connections
   > > > > > and interface cards.
   > > > > >
   > > > > > I suppose WinXP can not find the scanner. Device Manager shows
 > all is
   > > > well
   > > > > > but does show Unknown Device for the scanner USB connection. I
 > have
   > > > > rebooted
   > > > > > several times. I tried Start/Accessories/Scanners and Cameras.
   > > > > > My model is not in the wizard and when I tell it to go to the
 > cdrom to
   > > > get
   > > > > > the information it says that my hardware is not detected. And
 > this is
   > > > with
   > > > > > the UMAX cdrom.
   > > > > >
   > > > > > In fact, the wizard only has one UMAX product listed that is not
 > mine
   > > > and
   > > > > it
   > > > > > automatically
   > > > > > selects it when you say you have the driver.
   > > > > >
   > > > > > Does anyone know what I might try to get this thing working?
   > > > > >
   > > > > > Thanks a lot,
   > > > > >
   > > > > > Bob
   > > > > Did you install as described here?
   > > > >
   > > >
  > >
 >
<a style='text-decoration: underline;' href="http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u" target="_blank">http://www.umax.com/support/knowledge/search.jsp?docs=SC00297&SRCHkeywords=1220u</a>
   > > > > These instructions seem pretty explicit and definetely very
 > unusual.
   > > > >
   > > > >
   > > > No I didn't Pen. Let me give it another shot. I will post the
 > results.
   > > >
   > > > Thanks Very Much,
   > > >
   > > > Bob
   > > >
   > > >
  > >
  > > Hello Pen,
  > >
  > > It worked like a charm. Thank you so much for the reference. I had
 > given up
  > > on being able to use the scanner and now all is well.
  > >
  > > Bob
  > >
  > >
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Scanner connection in WinXP? 
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