"ric" <publicmail RemoveThis @infobubble.co.uk> wrote in message
news:1109674245.946515.304080@g14g2000cwa.googlegroups.com...
> if this is just a matter of whether the recovery disks work or not,
not
I'm wondering about this. The message I get is not the typical explicit
thingy saying that these disks are only authorized for use on an HP blah
blah blah. Instead I get a short and cryptic message that FWICT is
coming from the windos code, not any HP wrapper that may be applied.
> a knackered bios, i'd be tempted to tell them where to get off, and
get
Oh, I told them what I thought all right.

I kept them on the phone
for 45 minutes bitching at them. They really don't seem to understand
why I don't want to pay $100.00 to have some kid "tattoo" the bios after
spending $25.00 for the recovery disks that should have came with the
machine. Especially since I'm not convinced that tattooing the bios
will fix the machine. That's why I want a hack utility to do it myself,
just in case since the AUTHORIZED SERVICE CENTER wont give me my money
back if it doesn't work. $100.00 for a one-minute job, f*ck that.
> an OEM copy of Windows XP and do a clean install...works out cheaper
Right, I could do an OEM XP Pro for $139.00 or another XP Home for
$89.00, but it really wouldn't be legal since it's not new hardware.
OTOH, I did replace the drive and that's certainly authority enough to
allow me to purchase an OEM copy of XP from a wholesaler, so perhaps it
would be legit. At any rate, I don't care. The customer already
posesses valid licenses and that's all that matters, they shouldn't be
expected to pay anything to get these bought and paid for recovery disks
to load their licensed OS and software back onto their machine. For HP
to be able to pull something like this should be considered some kind of
trade violation.
> and you won't be in the same position again. you'd lose any apps you
> didn't have media for, though.
That's the rub. The recovery disks contain a copy of Office too. This
whole thing really pisses me off, and I swear I will tell every customer
I have about this. It's just another good war story for the future. I
know the customer is not going to be buying any more HP equipment (OF
ANY KIND) because of this. I suspect they will tell their friends about
this too.<!-- ~MESSAGE_AFTER~ -->
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