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WD Passport WD1600U017-005

 
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bblr

External


Since: Feb 09, 2008
Posts: 1



(Msg. 1) Posted: Sat Feb 09, 2008 9:09 pm
Post subject: WD Passport WD1600U017-005
Archived from groups: comp>sys>ibm>pc>hardware>storage (more info?)

I have a WD 160GB Passport that may have died. When I plug it in I can
feel the drive spinning and the little green arrow shows up in the lower
right hand corner to "safely remove hardware" , however the drive letter
does not show up in the my comuter file. If I right-click on my
computer, it locks things up, but if I disconnect the WD Passport, then
the right-click works properly. If I right-click on my computer and
click device manager with the WD Passport plugged in, it once again
locks up the computer. Now if I open the device manager without the WD
Passport plugged in, click on disk drives, only the main hard drive
appears. But if I now plug in the WD Passport, it does show up under
disk drives, and if I click on the WD drive, it tells me that the device
is working properly. I did back up my data about a month ago, but if
possible would like to retrieve as much as I can. I will try the bag
and freezer trick as a last resort. Please help if you can. Hopefully
my drive is not totally dead. Thanks

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Rod Speed

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Since: Feb 01, 2006
Posts: 1848



(Msg. 2) Posted: Sun Feb 10, 2008 5:04 pm
Post subject: Re: WD Passport WD1600U017-005 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

bblr <bblr.34k3hr.RemoveThis@no.email.invalid> wrote:
> I have a WD 160GB Passport that may have died. When I plug it in I
> can feel the drive spinning and the little green arrow shows up in
> the lower right hand corner to "safely remove hardware" , however the
> drive letter does not show up in the my comuter file. If I
> right-click on my computer, it locks things up, but if I disconnect
> the WD Passport, then the right-click works properly. If I
> right-click on my computer and click device manager with the WD
> Passport plugged in, it once again locks up the computer. Now if I
> open the device manager without the WD Passport plugged in, click on
> disk drives, only the main hard drive appears. But if I now plug in
> the WD Passport, it does show up under disk drives, and if I click on
> the WD drive, it tells me that the device is working properly. I did
> back up my data about a month ago, but if possible would like to
> retrieve as much as I can. I will try the bag and freezer trick as a
> last resort. Please help if you can. Hopefully my drive is not
> totally dead. Thanks

The USB stack can get rather screwed. See what happens on a different PC if you can.

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Since: Feb 12, 2008
Posts: 1



(Msg. 3) Posted: Tue Feb 12, 2008 2:15 pm
Post subject: Re: WD Passport WD1600U017-005 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I've tried it on 4 different computers. All do the same thing.
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Rod Speed

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Since: Feb 01, 2006
Posts: 1848



(Msg. 4) Posted: Wed Feb 13, 2008 5:26 am
Post subject: Re: WD Passport WD1600U017-005 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

bblr <bblr.34oz1q RemoveThis @no.email.invalid> wrote:

> I've tried it on 4 different computers. All do the same thing.

If you want to get the data off it, it would be worth trying the
drive in a different enclosure, but that will void the warranty.
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Since: Feb 16, 2008
Posts: 1



(Msg. 5) Posted: Sat Feb 16, 2008 2:02 am
Post subject: Re: WD Passport WD1600U017-005 [Login to view extended thread Info.]
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Thanks. I will try that. Nothing to lose at this point.
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