How to deal with your SOYO Rebate

I haven't spoken to anyone but I did start getting answers to my email. The name
on the Soyo email is "luisb" and according to him my first check was sent last
fall. They say they've sent a new check and to let them know if it hasn't shown
up within 3 weeks. It's been almost 3 weeks, so I'm not too hopeful. Another 2
weeks and it will have been ONE YEAR since the postmark date of the rebate I
sent in.

drifter23 wrote:
 >
 > I contacted Soyo directly. They have you talk to verifyrebate.com
 > (who actually manages rebate campaigns for many companies besides
 > soyo). I called soyo and then asked for the SALES dept. This way you
 > won’t go straight to verifyrebates. Tell them you want to speak to a
 > person and not an answering service. They will connect you to one of
 > two individuals who will handle your ’dispute’ themselves’. While I
 > haven’t recieved my check yet (I just called today), it is the most
 > helpful individual I have talked to in 6 months.
 >
 > Also, SOYO, Inc. has their office in Canada, not California.
 >
 > Hope this helps<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

Brandy
When they say "sent a new check" they LIE, But...Don't lose hope,
Just got a check from them yesterday (5/15/05) that their web site was
indicating for the last 3 weeks that "check sent", the check was indeed
dated 3/27/05 yet the envelope showed that it was posted only on april
12th(3 days earlier).
If you don't get it within the 3-4 weeks they promised, by all means
stay on their ass and pester them until you get what's yours.
HTH
JerryR

Brandy Sullivan wrote:
 > I haven't spoken to anyone but I did start getting answers to my
email. The name
 > on the Soyo email is "luisb" and according to him my first check was
sent last
 > fall. They say they've sent a new check and to let them know if it
hasn't shown
 > up within 3 weeks. It's been almost 3 weeks, so I'm not too hopeful.
Another 2
 > weeks and it will have been ONE YEAR since the postmark date of the
rebate I
 > sent in.
 >
 > drifter23 wrote:
  > >
  > > I contacted Soyo directly. They have you talk to verifyrebate.com
  > > (who actually manages rebate campaigns for many companies besides
  > > soyo). I called soyo and then asked for the SALES dept. This way
you
  > > won't go straight to verifyrebates. Tell them you want to speak
to a
  > > person and not an answering service. They will connect you to one
of
  > > two individuals who will handle your 'dispute' themselves'.
While I
  > > haven't recieved my check yet (I just called today), it is the
most
  > > helpful individual I have talked to in 6 months.
  > >
  > > Also, SOYO, Inc. has their office in Canada, not California.
  > >
  > > Hope this helps<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

CALL THEM and speak to a person like drifter23 said!!!
I did get my checks and they totalled over $100!
later,
dave
(One out of many daves)

<yjrybano2spam.TakeThisOut@yahoo.com> wrote in message
news:1113674862.941388.63870@f14g2000cwb.googlegroups.com...
 > Brandy
 > When they say "sent a new check" they LIE, But...Don't lose hope,
 > Just got a check from them yesterday (5/15/05) that their web site was
 > indicating for the last 3 weeks that "check sent", the check was indeed
 > dated 3/27/05 yet the envelope showed that it was posted only on april
 > 12th(3 days earlier).
 > If you don't get it within the 3-4 weeks they promised, by all means
 > stay on their ass and pester them until you get what's yours.
 > HTH
 > JerryR
 >
 > Brandy Sullivan wrote:
  >> I haven't spoken to anyone but I did start getting answers to my
 > email. The name
  >> on the Soyo email is "luisb" and according to him my first check was
 > sent last
  >> fall. They say they've sent a new check and to let them know if it
 > hasn't shown
  >> up within 3 weeks. It's been almost 3 weeks, so I'm not too hopeful.
 > Another 2
  >> weeks and it will have been ONE YEAR since the postmark date of the
 > rebate I
  >> sent in.
  >>
  >> drifter23 wrote:
   >> >
   >> > I contacted Soyo directly. They have you talk to verifyrebate.com
   >> > (who actually manages rebate campaigns for many companies besides
   >> > soyo). I called soyo and then asked for the SALES dept. This way
 > you
   >> > won't go straight to verifyrebates. Tell them you want to speak
 > to a
   >> > person and not an answering service. They will connect you to one
 > of
   >> > two individuals who will handle your 'dispute' themselves'.
 > While I
   >> > haven't recieved my check yet (I just called today), it is the
 > most
   >> > helpful individual I have talked to in 6 months.
   >> >
   >> > Also, SOYO, Inc. has their office in Canada, not California.
   >> >
   >> > Hope this helps
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

Exactly 367 days after I sent the rebate by registered mail, the check arrived.
Let's hope it clears. . . .
 >> Stay informed about: How to deal with your SOYO Rebate 

lol
cash it fast!! <g>

"Brandy Sullivan" <spamblocked.DeleteThis@nospam.ca> wrote in message
news:427226A9.BC2BAD33@nospam.ca...
 >
 > Exactly 367 days after I sent the rebate by registered mail, the check
 > arrived.
 > Let's hope it clears. . . .<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

Yeah, the it says "Void after 60 days" and it arrived 32 days after the date on
the check. Faster the better.

dave AKA vwdoc1 wrote:
 >
 > lol
 > cash it fast!! <g>
 >
  > > Exactly 367 days after I sent the rebate by registered mail, the check
  > > arrived.
  > > Let's hope it clears. . . .<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

Brandy Sullivan wrote:
 > Yeah, the it says "Void after 60 days" and it arrived 32 days after the date on
 > the check. Faster the better.
 >
 > dave AKA vwdoc1 wrote:
 >
  >>lol
  >>cash it fast!! <g>
  >>
   >>>Exactly 367 days after I sent the rebate by registered mail, the check
   >>>arrived.
   >>>Let's hope it clears. . . .
Gads, I hope I don't have to wait that long! I ordered a Soyo SY-KT600
Dragon Plus from ZipZoomFly back on 10-18-2004, sent in the rebate forms
as required and have been waiting ever since for the $30 check. I should
have received the check around the middle of January. Ha! In March I
sent them a note inquiring about the status of the check (everthing was
approved according to thier verifyrebate.com website). They CLAIM a
check was finally mailed on March 24th, 2005. Did I ever get it? Nope. A
followup query stated that if I don't get the check in 60 days "Please
check back with us". I tried sending a note to ZipZoomFly to see if they
would get on Soyo's case about this, but have heard nothing at all. I
figured I'm probably not alone in this treatment after seeing a review
note on NewEgg's website complaining about Soyo's failure to pay a rebate.

As much as I dislike the whole rebate sales tactics, up until this
episode, I have always gotten my rebates in a reasonably timely manner.
Soyo has been the absolute worst so far.

It's really too bad too since the motherboard has been extremely
reliable. Dispite this I will not buy another Soyo product.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

dyno wrote:
 > Brandy Sullivan wrote:
 >
  >> Yeah, the it says "Void after 60 days" and it arrived 32 days after
  >> the date on
  >> the check. Faster the better.
  >>
  >> dave AKA vwdoc1 wrote:
  >>
   >>> lol
   >>> cash it fast!! <g>
   >>>
   >>>> Exactly 367 days after I sent the rebate by registered mail, the check
   >>>> arrived.
   >>>> Let's hope it clears. . . .
 >
 > Gads, I hope I don't have to wait that long! I ordered a Soyo SY-KT600
 > Dragon Plus from ZipZoomFly back on 10-18-2004, sent in the rebate forms
 > as required and have been waiting ever since for the $30 check. I should
 > have received the check around the middle of January. Ha! In March I
 > sent them a note inquiring about the status of the check (everthing was
 > approved according to thier verifyrebate.com website). They CLAIM a
 > check was finally mailed on March 24th, 2005. Did I ever get it? Nope. A
 > followup query stated that if I don't get the check in 60 days "Please
 > check back with us". I tried sending a note to ZipZoomFly to see if they
 > would get on Soyo's case about this, but have heard nothing at all.

The retailer is ultimately responsible to you for fulfilling your
rebate. The manufacturer is responsible to the retailer. The
fulfillment contractor is responsible to the manufacturer.

 > I
 > figured I'm probably not alone in this treatment after seeing a review
 > note on NewEgg's website complaining about Soyo's failure to pay a rebate.
 >
 > As much as I dislike the whole rebate sales tactics, up until this
 > episode, I have always gotten my rebates in a reasonably timely manner.
 > Soyo has been the absolute worst so far.
 >
 > It's really too bad too since the motherboard has been extremely
 > reliable. Dispite this I will not buy another Soyo product.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

SOYO RIPP OFFS. MY REBATE HAS BEEN OUTSTANDING FOR
ALMOST 10 MONTHS. I CALLED THEM ONLY TO BE TOLD THAT THEY SENT ME A
CHECK WHICH NEVER MADE IT TO ME A MONTH AGO. I WAS ALSO TOLD I HAVE
TO WAIT FOR 60 DAYS THEN FILE A COMPLAIN (COMPANY POLICY) HERE IS
THEIR # 1-909 292 2500 EXT 2528. CALL THAT NUMBER YOU WILL BE
SURPRISED. CROOKS. BURN IN HELL SOYO.
 >> Stay informed about: How to deal with your SOYO Rebate 

I'm just glad I'm not the only one. I've been pursuing this for more
than a year now and repeatedly spoken with several people who just
lied. They kept telling me that the check will be processed. I like
rebates and normally have no problems getting them. I concur with the
earlier post that Soyo is the worst one yet. I think I'll continue to
pester them since I've seen that some people actually got their
rebates.


dyno wrote:
 > Brandy Sullivan wrote:
  > > Yeah, the it says "Void after 60 days" and it arrived 32 days after the date on
  > > the check. Faster the better.
  > >
  > > dave AKA vwdoc1 wrote:
  > >
   > >>lol
   > >>cash it fast!! <g>
   > >>
   > >>>Exactly 367 days after I sent the rebate by registered mail, the check
   > >>>arrived.
   > >>>Let's hope it clears. . . .
 > Gads, I hope I don't have to wait that long! I ordered a Soyo SY-KT600
 > Dragon Plus from ZipZoomFly back on 10-18-2004, sent in the rebate forms
 > as required and have been waiting ever since for the $30 check. I should
 > have received the check around the middle of January. Ha! In March I
 > sent them a note inquiring about the status of the check (everthing was
 > approved according to thier verifyrebate.com website). They CLAIM a
 > check was finally mailed on March 24th, 2005. Did I ever get it? Nope. A
 > followup query stated that if I don't get the check in 60 days "Please
 > check back with us". I tried sending a note to ZipZoomFly to see if they
 > would get on Soyo's case about this, but have heard nothing at all. I
 > figured I'm probably not alone in this treatment after seeing a review
 > note on NewEgg's website complaining about Soyo's failure to pay a rebate.
 >
 > As much as I dislike the whole rebate sales tactics, up until this
 > episode, I have always gotten my rebates in a reasonably timely manner.
 > Soyo has been the absolute worst so far.
 >
 > It's really too bad too since the motherboard has been extremely
 > reliable. Dispite this I will not buy another Soyo product.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

rizal wrote:
 > I'm just glad I'm not the only one. I've been pursuing this for more
 > than a year now and repeatedly spoken with several people who just
 > lied. They kept telling me that the check will be processed. I like
 > rebates and normally have no problems getting them. I concur with the
 > earlier post that Soyo is the worst one yet. I think I'll continue to
 > pester them since I've seen that some people actually got their
 > rebates.
 >
 >
 > dyno wrote:
 >
  >>Brandy Sullivan wrote:
  >>
   >>>Yeah, the it says "Void after 60 days" and it arrived 32 days after the date on
   >>>the check. Faster the better.
   >>>
   >>>dave AKA vwdoc1 wrote:
   >>>
   >>>
   >>>>lol
   >>>>cash it fast!! <g>
   >>>>
   >>>>>Exactly 367 days after I sent the rebate by registered mail, the check
   >>>>>arrived.
   >>>>>Let's hope it clears. . . .
  >>
  >>Gads, I hope I don't have to wait that long! I ordered a Soyo SY-KT600
  >>Dragon Plus from ZipZoomFly back on 10-18-2004, sent in the rebate forms
  >>as required and have been waiting ever since for the $30 check. I should
  >>have received the check around the middle of January. Ha! In March I
  >>sent them a note inquiring about the status of the check (everthing was
  >>approved according to thier verifyrebate.com website). They CLAIM a
  >>check was finally mailed on March 24th, 2005. Did I ever get it? Nope. A
  >>followup query stated that if I don't get the check in 60 days "Please
  >>check back with us". I tried sending a note to ZipZoomFly to see if they
  >>would get on Soyo's case about this, but have heard nothing at all. I
  >>figured I'm probably not alone in this treatment after seeing a review
  >>note on NewEgg's website complaining about Soyo's failure to pay a rebate.
  >>
  >>As much as I dislike the whole rebate sales tactics, up until this
  >>episode, I have always gotten my rebates in a reasonably timely manner.
  >>Soyo has been the absolute worst so far.
  >>
  >>It's really too bad too since the motherboard has been extremely
  >>reliable. Dispite this I will not buy another Soyo product.
 >
 >
I filed a complaint with the BBB. I just got a note from the BBB in
which Soyo's response was the same BS I got when I asked about the
status of my check. (if you haven't gotten it in 60 days email and we'll
send a new one). Their BBB rating is "F". Doesn't get any worse than
that! They only made good on about half of the complaints. What a looser
of a company!<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: How to deal with your SOYO Rebate 

I got my SOYO bundle (MB, case, 5-1 reader) from TigerDirect and when I was calling in to talk to one of their CSRs about something else I had purchased, I mentioned I had been getting the run around with Soyo on their rebates (I sent in 9 rebates on the same day, Soyo said they only received 2 and imagine that they just happened to be the 2 lowest $$ rebates).

Tigerdirect said they would honor the rebates and refunded my money!!! Made me a customer for life.

later...
 >> Stay informed about: How to deal with your SOYO Rebate 

> drifter23wrote:
I contacted Soyo directly. They have you talk to verifyrebate.com
> (who actually manages rebate campaigns for many companies besides
> soyo). I called soyo and then asked for the SALES dept. This way
you
> won’t go straight to verifyrebates. Tell them you want to speak to
a
> person and not an answering service. They will connect you to one
of
> two individuals who will handle your ’dispute’ themselves’. While
I
> haven’t recieved my check yet (I just called today), it is the most
> helpful individual I have talked to in 6 months.
>
> Also, SOYO, Inc. has their office in Canada, not California.

Wrong on both counts. Soyo is in CA. They are in a city named
"Ontario" in California, not in the province of Ontario in Canada.

Verifyrebate.com does not process any rebates for any company other
than Soyo. Their front page says as much.
 >> Stay informed about: How to deal with your SOYO Rebate