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Does EPOX have phone tech support?

 
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user199

External


Since: Mar 15, 2004
Posts: 1



(Msg. 1) Posted: Mon Mar 15, 2004 11:06 pm
Post subject: Does EPOX have phone tech support?
Archived from groups: alt>comp>periphs>mainboard>epox (more info?)

This company seems to be very slow at returning email. My ps2 port is
dead on my MB and I want a replacment. What motherboard maker has
good prompt tech support? It is funny my old ECS board still works
fine although my latest board (8rda+) has had its problems.


Regards
Michael Fell

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Peter van der Goes

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Since: May 09, 2004
Posts: 146



(Msg. 2) Posted: Tue Mar 16, 2004 11:55 am
Post subject: Re: Does EPOX have phone tech support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

<mfell2112>; <nospam*@yahoo.com> wrote in message
news:o4oc509n4n1rhp9hqc28aqs94ue5e9k08u@4ax.com...
 > This company seems to be very slow at returning email. My ps2 port is
 > dead on my MB and I want a replacment. What motherboard maker has
 > good prompt tech support? It is funny my old ECS board still works
 > fine although my latest board (8rda+) has had its problems.
 >
 >
 > Regards
 > Michael Fell

Not knowing where you are, it appears that tech support is provided through
their web pages, not email. For the US, go here:

<a style='text-decoration: underline;' href="http://www.epox.com/USA/support.asp?function=error" target="_blank">http://www.epox.com/USA/support.asp?function=error</a>

Register, log in, then fill out a trouble report. If you are not in the US,
you should find similar links from the appropriate page.<!-- ~MESSAGE_AFTER~ -->

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EPoX Tech1

External


Since: Mar 23, 2004
Posts: 82



(Msg. 3) Posted: Tue Mar 23, 2004 1:48 pm
Post subject: Re: Does EPOX have phone tech support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

mfell2112,nospam*@yahoo.com wrote in message news:<o4oc509n4n1rhp9hqc28aqs94ue5e9k08u.DeleteThis@4ax.com>...
 > This company seems to be very slow at returning email. My ps2 port is
 > dead on my MB and I want a replacment. What motherboard maker has
 > good prompt tech support? It is funny my old ECS board still works
 > fine although my latest board (8rda+) has had its problems.
 >
 >
 > Regards
 > Michael Fell

Hi Michael

EPoX (USA branch) has a new ticket system for submitting trouble
tickets. No more delayed emails. For other branches see the following
site for contact info:

<a style='text-decoration: underline;' href="http://www.epox.com/USA/offices.asp" target="_blank">http://www.epox.com/USA/offices.asp</a><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Does EPOX have phone tech support? 
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DaveL

External


Since: Nov 23, 2003
Posts: 617



(Msg. 4) Posted: Tue Mar 23, 2004 3:04 pm
Post subject: Re: Does EPOX have phone tech support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

EPoX Tech,

Very impressive. Just continues to reinforce why Epox is my favorite
motherboard manufacturer. And now video cards too. When I upgrade my MSI
ti4200 Epox will be my first choice.

I only see one shortcoming with EPoX, that is marketing. Their newer
Nforce2 boards don't have the options I would want, so I was forced into
buying another 8RDA+ which was a refurb.

Dave


"EPoX Tech" <support DeleteThis @epox.com> wrote in message
news:db1695b8.0403231048.e6631af@posting.google.com...
 > mfell2112,nospam*@yahoo.com wrote in message
news:<o4oc509n4n1rhp9hqc28aqs94ue5e9k08u DeleteThis @4ax.com>...
  > > This company seems to be very slow at returning email. My ps2 port is
  > > dead on my MB and I want a replacment. What motherboard maker has
  > > good prompt tech support? It is funny my old ECS board still works
  > > fine although my latest board (8rda+) has had its problems.
  > >
  > >
  > > Regards
  > > Michael Fell
 >
 > Hi Michael
 >
 > EPoX (USA branch) has a new ticket system for submitting trouble
 > tickets. No more delayed emails. For other branches see the following
 > site for contact info:
 >
<font color=purple> > <a style='text-decoration: underline;' href="http://www.epox.com/USA/offices.asp</font" target="_blank">http://www.epox.com/USA/offices.asp</font</a>><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Does EPOX have phone tech support? 
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EPoX Tech1

External


Since: Mar 23, 2004
Posts: 82



(Msg. 5) Posted: Tue Mar 23, 2004 9:52 pm
Post subject: Re: Does EPOX have phone tech support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"DaveL" <dave1027.RemoveThis@comcast.net> wrote in message news:<WKadnXUsM5mRBf3d4p2dnA.RemoveThis@comcast.com>...
 > EPoX Tech,
 >
 > Very impressive. Just continues to reinforce why Epox is my favorite
 > motherboard manufacturer. And now video cards too. When I upgrade my MSI
 > ti4200 Epox will be my first choice.
 >
 > I only see one shortcoming with EPoX, that is marketing. Their newer
 > Nforce2 boards don't have the options I would want, so I was forced into
 > buying another 8RDA+ which was a refurb.
 >
 > Dave
 >
 >
 > "EPoX Tech" <support.RemoveThis@epox.com> wrote in message
 > news:db1695b8.0403231048.e6631af@posting.google.com...
  > > mfell2112,nospam*@yahoo.com wrote in message
 > news:<o4oc509n4n1rhp9hqc28aqs94ue5e9k08u.RemoveThis@4ax.com>...
   > > > This company seems to be very slow at returning email. My ps2 port is
   > > > dead on my MB and I want a replacment. What motherboard maker has
   > > > good prompt tech support? It is funny my old ECS board still works
   > > > fine although my latest board (8rda+) has had its problems.
   > > >
   > > >
   > > > Regards
   > > > Michael Fell
  > >
  > > Hi Michael
  > >
  > > EPoX (USA branch) has a new ticket system for submitting trouble
  > > tickets. No more delayed emails. For other branches see the following
  > > site for contact info:
  > >
<font color=green>  > > <a style='text-decoration: underline;' href="http://www.epox.com/USA/offices.asp</font" target="_blank">http://www.epox.com/USA/offices.asp</font</a>>


DaveL

Thanks for the feedback!<!-- ~MESSAGE_AFTER~ -->
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